Handyman

I. SUMMARY

A Handyman will support the "Manager" in a safe, efficient, and professional manner with preventative, corrective, and general maintenance for the Client. Other duties include, but not limited to, daily assessments of systems, maintaining a clean working environment, and other various duties as assigned by the Manager, while adhering to all HS&E standards. The Handyman is responsible for performing preventative maintenance in accordance with the CMMS schedule, assisting other maintenance personnel with repairs to electrical, plumbing, HVAC systems, general facility and grounds infrastructure, and providing general laborer support. The Handyman is also responsible for following all processes to support client satisfaction. The Handyman is an entry level, general labor position

II. ESSENTIAL DUTIES & RESPONSIBILITIES

Position Duties / Responsibilities

% Time Spent

Completes HS&E training as scheduled; Follows HS&E procedures; Demonstrates safe work practices; Exhibits HS&E best practice culture; Reports unacceptable HS&E conditions immediately

Performs general handyman tasks around the facility including door repairs, setups, light mechanical, light plumbing repairs, paint, patch, light bulb replacement, and other general laborer tasks as directed by the Manager

35%

Resolves client customer work order requests on computer-based work order system

25%

Assists tradesmen with repair, adjustment and maintenance of HVAC, mechanical, electrical, plumbing systems and associated equipment as directed by the Manager

15%

Performs and documents maintenance and repairs in a timely and accurate manner

10%

Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workspace

5%

Performs manual labor tasks such as loading, unloading, lifting, and moving materials

5%

Performs general building rounds and is responsible for reporting conditions observed

5%

III. QUALIFICATIONS

Minimum Requirements

Education

(HS Diploma, Under/Graduate Degree, etc.)

• High school diploma or equivalent
• Must be 18 years of age

Business Experience

(Work/related experience)

• 0-1 years in Facility Maintenance or related field

Licenses/Certifications

• Valid state drivers license with clean MV record (if operating moving vehicles)
• Any trade certificate (desired)

Language and Interpersonal Skills

• Ability to read, write, and communicate in English required
• Works and participates well as a team member
• Communicate well with others; clearly write and speak to clients, superiors, coworkers
• Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job
• Presents self in professional manner: neat appearance and grooming.
• Able to produce a quality work product in a prompt, safe and efficient manner
• Ability to work without supervision and appropriately with multiple deadlines
• Maintain a good attendance record, including notification in the event of tardiness and absence
• For internal candidates, must constantly receive a "meets expectations" job performance review

Technical Qualifications & Skills

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to calculate figures and amounts

IV. COMPETENCIES

Computer Software: Microsoft Word, Microsoft Excel, Internet Explorer - general experience

Ability to communicate well with customer, manager, and coworkers

Strong customer service skills

Competency with basic hand tools

Competency with basic power tools

V. SUPERVISORY/MANAGEMENT SCOPE

Identify if the position has management responsibilities by the following definitions:

Manage/Supervise TS Members - Has direct reports, manages/supervises TS resources

Manage Process/Project - If the job oversees work process and/or workflow but does not directly manage/supervise

Individual Contributor - If there is no management responsibility.

? Manage Team Members

? Manage Process/Project

? Individual Contributor

The Handyman may not work independently and must work under the direction/oversight of local (Lead Building Engineer, Chief Engineer, or FM), Regional, or Country TS and Account Managers (dependent on space type, scope of work, and dispersion of ISS organizational managers). The Handyman does not supervise other ISS TS personnel or third-party vendors.

VI. Physical Demands

While performing the duties of this job, the Handyman is regularly required to stand at eight-hour intervals with occasional scheduled breaks, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear. The individual frequently is required to climb stairs and ladders. The individual must regularly lift and/or move up to 70 pounds, at higher than chest level and be able to tolerate adverse working conditions due to climate and tolerate extreme temperature changes.

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, 401K, as well as a comprehensive leave program based on employment status.